Privacy Policy
Effective Date: January 1, 2026
At Sitekio (“we”, “our”, or “us”), accessible from https://sitekio.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, purchase digital products, or use our services.
By using Sitekio, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our website and services.
1. Who We Are
Sitekio is a digital platform that sells digital products (such as templates, website kits, files, downloads, and digital assets) and digital services (such as installation, customization, or related services).
📍 Business Location: Bangladesh
🌍 Customers: Worldwide
2. Information We Collect
We collect information to provide, improve, and secure our services.
2.1. Personal Information
When you create an account, place an order, or contact us, we may collect:
Name
Email address
Username
Billing details (processed via Stripe or PayPal)
Country or location
Messages or files you send to us
2.2. Account & Usage Information
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Login activity
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Download history
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Product access and updates
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Support requests
2.3. Technical & Log Data
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IP address
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Browser type
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Device information
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Referring pages
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Date and time of visits
This data helps us understand how users interact with our platform and improve performance and security.
3. How We Collect Information
We collect information when you:
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Register an account
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Purchase or download products
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Access updates
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Request services
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Contact support
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Subscribe to emails or notifications
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Browse our website (via cookies and analytics)
4. How We Use Your Information
We use your information to:
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Create and manage your account
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Process orders and deliver digital products
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Provide access to downloads, updates, and services
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Offer customer and technical support
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Communicate important updates and service notices
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Improve our website, products, and services
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Prevent fraud, abuse, and unauthorized access
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Comply with legal obligations
We do not sell or rent your personal data.
5. Digital Products & Services Access
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Downloads and updates require a registered account
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Some services may require temporary access details (only if you order such services)
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You may refuse to share access details, but this may prevent us from delivering the service
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Keep you logged in
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Remember preferences
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Analyze traffic and performance
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Improve user experience
You can control cookies through your browser settings. Disabling cookies may limit some site features.
7. Analytics & Third-Party Tools
We may use trusted third-party services such as:
Google Analytics (for traffic and usage analysis)
Payment providers (bKash, Nagad, Stripe, PayPal)
These providers process data according to their own privacy policies and applicable laws.
8. Data Sharing & Disclosure
We may share limited personal data only when necessary:
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With trusted service providers (hosting, analytics, payment processing)
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To comply with legal requirements or lawful requests
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To protect our rights, users, or platform security
All third parties are required to handle your data securely and confidentially.
9. Data Storage & Security
We take reasonable technical and organizational measures to protect your data, including:
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Secure servers
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Encrypted connections (SSL)
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Restricted internal access
However, no online system is 100% secure. You are responsible for keeping your account credentials confidential.
10. Data Retention
We retain personal data only as long as necessary to:
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Provide services
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Meet legal, accounting, or security requirements
If you request account deletion, your account will be deactivated, and data will be removed where legally permitted.
11. Your Privacy Rights
Depending on your location (including GDPR-covered regions), you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request data deletion
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Restrict or object to processing
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Request data portability
To exercise these rights, contact us using the details below.
12. Children’s Privacy
Sitekio is not intended for children under 13.
We do not knowingly collect personal data from children. If we discover such data, it will be deleted immediately.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of Sitekio means acceptance of the updated policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: support@sitekio.com
🌐 Website: https://sitekio.com