Terms & Conditions
Effective Date: January 1, 2026
Welcome to Sitekio (“we”, “us”, or “our”).
By accessing or using https://sitekio.com, purchasing our products, or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use our website.
1. About Sitekio
Sitekio is a digital platform that offers:
Digital products (templates, themes, plugins, scripts, backups, files)
Digital services (installation, customization, support-related services)
All products and services are provided digitally.
2. User Accounts
To access downloads, updates, or services, you must create an account.
You agree to:
Provide accurate and up-to-date information
Keep your login details secure
Be responsible for all activity under your account
We are not responsible for losses caused by unauthorized access due to user negligence.
3. Purchases & Payments
All prices are shown on the website
Payments are processed securely via bKash/Nagad/Stripe/PayPal
By completing a purchase, you confirm you are authorized to use the payment method
Once payment is successful, access to the product or service is granted according to the offer.
4. Digital Products
Digital products are delivered via download or account access
You are responsible for downloading and backing up your files
Products are provided “as is”, as described on the product page
Compatibility with third-party tools, hosting, or plugins is not guaranteed unless stated.
5. Services
For services such as installation or customization:
Work begins after required information and access are provided
Delays caused by missing details or late responses are not our responsibility
Service scope is limited to what is described at purchase
6. License & Usage
Unless stated otherwise:
Products may be used on one or multiple websites, depending on the product license
Client use is allowed only if mentioned in the product description
You may not resell, redistribute, share, or claim our products as your own
Violating license terms may result in account suspension without refund.
7. Refunds & Returns
Refunds are governed by our Refund Policy.
By purchasing from Sitekio, you agree that:
Digital products are generally non-refundable
Refunds are considered only in valid, documented cases
Support must be contacted before any refund request
Please review our Refund Policy page for full details.
8. Support
We provide:
Email support
Limited technical guidance (depending on product or service)
Support scope does not include:
Custom development beyond purchased services
Third-party software issues
Server or hosting-related problems
9. Intellectual Property
All content on Sitekio, including:
Products
Website content
Branding
Text, graphics, and designs
is owned by Sitekio or its partners and protected by copyright laws.
You may not copy, reproduce, or distribute any content without permission.
10. Prohibited Use
You agree not to:
Use the website for illegal purposes
Attempt to hack, reverse-engineer, or misuse products
Abuse support or refund systems
Share pirated or modified versions of our products
11. Limitation of Liability
Sitekio is not liable for:
Loss of data, revenue, or business
Website downtime
Third-party software conflicts
Indirect or incidental damages
Use of our products and services is at your own risk.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for their content, policies, or actions.
13. Termination
We reserve the right to:
Suspend or terminate accounts
Restrict access to products or services
if these Terms are violated, without prior notice or refund.
14. Changes to These Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page, and continued use of Sitekio means acceptance of the updated terms.
15. Governing Law
Sitekio operates from Bangladesh and serves global customers.
These Terms are governed by applicable local and international laws.
16. Contact Us
If you have any questions about these Terms & Conditions:
📧 Email: support@sitekio.com
🌐 Website: https://sitekio.com